Hybris brings all channels of customer contact together on one platform, enabling customer segmentation and improvement of the user experience in every interaction:
- Point of Sale
- Call Center
- Social Media
- Integration of online and brick-and-mortar environments
- Print Media and more
Hybris enables international expansion into new markets by offering the possibility, from a single global platform, to manage multiple websites, languages and currencies and to service customers in different countries
Hybris addresses the complex requirements needed to give buyers an unequaled B2C experience. In addition, it can improve product margins through lower costs of customer acquisition and higher conversion rates.
The solution also helps you service your customers, suppliers and distributors through B2B services that optimize your investment in technology and allow business users (e.g. not IT) to self-manage their product portfolio.
Through a team of professionals, Stratesys is able to manage the user experience, product content, visual design and creativity. We are especially skilled in transforming your brand identity in a digital environment in the following areas:
- Brand analysis
- Design UX / UI
- Content and SEO positioning
- High creative quality across every digital touchpoint
- User Experience
Stratesys has a mature team of specialists in graphic design and user experience. We work with our client’s marketing and sales departments to adapt the overall solution design and customer strategy that is customized to the needs of your business.
With the advent of hybris Marketing, you now have advanced capabilities to analyze social sentiment about products and services across multiple websites, allowing for responsive marketing campaigns based on results of the analysis.
Stratesys has a team of specialists in graphic design and user experience optimization who work with our clients’ marketing and sales departments. They help our clients to identify and implement the most appropriate customer strategy by adapting and customizing it to meet their specific requirements.
Additionally, starting wtih the most recent version of hybris Marketing, our clients now have the ability to perform extensive analysis regarding social sentiment about products and services across multiple websites. This allows our clients to plan their marketing campaigns based on the results of this analysis.
Hybris is able to provide an optimized and customized navigation experience for each customer segment. Depending on the customer identity, what they have purchased and which parts of the website they have visited, you are able to present a unique shopping experience and direct the client to the products and services that correlate with their interests. There are also has multiple tools to optimize cross-selling and upselling, integrated with the latest fraud detection technologies and credit checks.
The hybris component for managing product catalogs is among the most powerful on the market today. It includes management of a wide variety of catalogs across multiple stores, integration with printing tools and key management of digital assets.
hybris handles the way products are presented to customers in a unique way, by automatically redirecting them toward items that are also a priority for you to sell, taking into account variables such as current stock levels, products with a higher margin and seasonal product to promote sell-through and inventory reduction.
It also includes integration with augmented reality tools and simulation such as SAP Visual Enterprise and content guides like OpenText.
Hybris can handle both standard and advanced shopping cart features. It includes innovative functionality such as management tools for analysis of abandoned carts (facilitating process optimization and appropriate responses). It also facilities communication with your customer service department to resolve issues with the cart in real time.
Hybris comes with its own delivery and sales management tools in order to integrate process performance on a single platform. It also allows you to integrate your ERP (SAP, Oracle, etc.) easily thanks to hybris Data Hub technology, which exploits the full power of ERP platforms to support your eCommerce environment.
Stratesys offers world-class enterprise grade hosting with 24/7/365 availability. Some key features include:
- Tailored solutions to meet your strategic and tactical business requirements
- Monitoring and post-launch maintenance
- Continuous improvements that impact increased profitability over time
- Improved management and tuning of applications as required
- Recommendations around software integration to increase efficiencies
- ISO Certified Data Center infrastructure
Our philosophy is to teach our customers to use the platform and take full advantage of its features through:
- Guidelines and documentation
- Detailed tutorials
- A personalized training plan, detailing the tasks of each team, whether business or technical